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Contact Us

Speak to a U.S.-based, Customer Service Representative via chat or voice.

Customer Service Hours:

Monday – Friday
9:00am – 6:00pm ET

Frequently Asked Questions

Quontic’s routing number is 021473030.

At this time, Quontic does not offer any business accounts.

Windows 10

  • Microsoft Edge 81
  • Google Chrome 81
  • Mozilla Firefox 76


MacOS Catalina 10.15.3

  • Safari 13.0.5


iOS 13.3.1 (iPhone 8)

  • Safari 13.3.1


iOS 13.3.1 (iPhone X)

  • Safari 13.3.1


iOS 13.3.1 (iPad Pro)

  • Safari 13.3.1


Android 10 (Google Pixel2)

  • Google Chrome 79

You can sign onto your Online Banking Account and click Settings and then Message Center. You will then click Compose and select ‘Beneficiary Questions’ as the subject line.

To sign in to your secure email for the first time, please follow the below steps.

encrypted-message-received

After clicking ‘View Encrypted Email,’ you will be directed to Proofpoint website.

Enter the same email address where you received the Proofpoint email.

Click ‘CONTINUE’

proofpoint-site

Then you will need to register with proofpoint.

Enter your name, password, check the ‘I agree’ box and then ‘Register’

proofpoint-register

After registering, Proofpoint will send you an email to complete your registration.

proofpoint-registration-verification

Proofpoint sends you this email after you complete the registration form.

Click on the ‘Confirm’ button to continue.

proofpoint-verification-email

After clicking ‘Confirm’, you will be directed back to the Proofpoint website telling you your registration was successful.

Click ‘Continue logging in’

proofpoint-registration-successful

You will then enter the email you used to register and click ‘CONTINUE’

proofpoint-enter-email

After entering your email, enter the password you created during proofpoint registration and click ‘Sign in’

proofpoint-enter-password

After successfully signing in, you will see the secure Quontic email.

Scroll down to the bottom (if your browser is not tall enough), and you will see the secure message.

Mobile banking gives you access to your accounts from your mobile web browser or a downloadable mobile banking application, depending on your preference and your mobile device capabilities. Both options allow you to view account balances, search recent account activity, transfer funds between your internal accounts, pay bills, and find our nearest ATM. Also, on the downloadable mobile banking application, you may have the option to deposit checks. Please keep in mind that internal transfers have a maximum limit of $10,000 when using the mobile app.

Office Locations

Astoria, New York

31-05 Broadway,
2nd Floor,
Astoria, NY 11106

Flushing, New York

37-12 Prince St.
Unit 10C
Flushing, NY 11354

Melville, New York

445 Broadhollow Rd.
Suite 425
Melville NY 11747

Miami, Florida

6343 SW 40 St.,
Miami, FL, 33155

Mesa, Arizona

1640 S Stapley Drive
Suite 122
Mesa, AZ 85204

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