Contact Us
Speak to a U.S.-based, Customer Service Representative via chat or voice.
Customer Service Hours:
Monday – Friday
9:00am – 6:00pm ET
Existing loan servicing Hours:
Monday – Friday
8:00am – 5:00pm ET
new loan Hours:
Monday – Friday
9:00am – 8:00pm ET
Banking
Existing Bank Accounts
New Bank Accounts
Mortgages
Existing Mortgage Loans
New Mortgage Loans
Frequently Asked Questions
What is Quontic's routing number?
Quontic’s routing number is 021473030.
Does Quontic offer Business Accounts?
At this time, Quontic does not offer any business accounts.
What are the technical requirements for Online Banking?
Windows 10
- Microsoft Edge 81
- Google Chrome 81
- Mozilla Firefox 76
MacOS Catalina 10.15.3
- Safari 13.0.5
iOS 13.3.1 (iPhone 8)
- Safari 13.3.1
iOS 13.3.1 (iPhone X)
- Safari 13.3.1
iOS 13.3.1 (iPad Pro)
- Safari 13.3.1
Android 10 (Google Pixel2)
- Google Chrome 79
How do I add a beneficiary to my account?
You can sign onto your Online Banking Account and click Settings and then Message Center. You will then click Compose and select ‘Beneficiary Questions’ as the subject line.
How do I access my secure email?
To sign in to your secure email for the first time, please follow the below steps.
After clicking ‘View Encrypted Email,’ you will be directed to Proofpoint website.
Enter the same email address where you received the Proofpoint email.
Click ‘CONTINUE’
Then you will need to register with proofpoint.
Enter your name, password, check the ‘I agree’ box and then ‘Register’
After registering, Proofpoint will send you an email to complete your registration.
Proofpoint sends you this email after you complete the registration form.
Click on the ‘Confirm’ button to continue.
After clicking ‘Confirm’, you will be directed back to the Proofpoint website telling you your registration was successful.
Click ‘Continue logging in’
You will then enter the email you used to register and click ‘CONTINUE’
After entering your email, enter the password you created during proofpoint registration and click ‘Sign in’
After successfully signing in, you will see the secure Quontic email.
Scroll down to the bottom (if your browser is not tall enough), and you will see the secure message.
What is Quontic Mobile Banking?
Mobile banking gives you access to your accounts from your mobile web browser or a downloadable mobile banking application, depending on your preference and your mobile device capabilities. Both options allow you to view account balances, search recent account activity, transfer funds between your internal accounts, pay bills, and find our nearest ATM. Also, on the downloadable mobile banking application, you may have the option to deposit checks. Please keep in mind that internal transfers have a maximum limit of $10,000 when using the mobile app.
Office Locations
Astoria, New York
31-05 Broadway,
2nd Floor,
Astoria, NY 11106
Flushing, New York
37-12 Prince St.
Unit 10C
Flushing, NY 11354
Melville, New York
445 Broadhollow Rd.
Suite 425
Melville NY 11747
Mesa, Arizona
1640 S Stapley Drive
Suite 122
Mesa, AZ 85204