Mortgage loan servicing

Looking for support with your existing Mortgage Loan? Send us a request and we will be in touch shortly. Or give us a call at 800-908-6600, Monday through Friday, 9:00AM EST to 6:00PM EST.

Loan payment instructions

Quontic Bank’s payment options are as follows:


Automatic payments from an account of your choice. By completing the ACH Form, we will set up an automatic monthly draw. Please ensure the account you specify has sufficient funds available on the day that it is set to withdraw.

The ACH form can be submitted either by email to [email protected] or mailed to:

Quontic Bank
Attn: Loan Administration
31-05 Broadway,
2nd Floor,
Astoria, NY 11106


Checks can be mailed to:

Quontic Bank
Attn. Loan Administration
31-05 Broadway
Astoria, NY 11106

Make sure to include the loan number that appears on your first monthly mortgage statement in the memo line. If the loan number is unavailable, please write down the property address in the memo line.


Send a wire from your bank for your payment. All wires should reference the loan number that appears on your statement. If the loan number is unavailable, please reference the property address. The below wiring instructions contain all other information necessary.

Wire Instructions:

Bank Name: Quontic Bank
Address: 31-05 Broadway, Astoria, NY 11106
Routing/ABA: 021-473-030
Beneficiary: Borrower’s Name
Account: 9997999701406425
Reference: Loan Number/Property Address

Existing Mortgage Loan Support Form

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Property Address
This field is for validation purposes and should be left unchanged.