How do I add an external account?
To add an external account, please follow the steps below. After the above steps are completed, Quontic Bank will deposit two test transactions into your external account. You should receive them in your external account within 1-2 business days. Once you do, please go back to quontic.com, log into your online banking profile and follow […]
What is an external transfer?
Quontic may make it possible for a customer to initiate and conduct external transfers through Quontic online banking with limitations. A transaction is considered an outbound external transfer if funds are transferred out of your Quontic Bank accounts into your Non-Quontic Bank Accounts. Once you have access to external transfers, you can link your non-Quontic […]
I have been a Quontic customer for less than 30 days. How can I get access to my funds?
When you have successfully opened an account at Quontic, you can opt in to receive a debit card or ATM card, depending on the product you selected during account opening. You will also have access to person to person payments through Zelle in our mobile app. Lastly, if you initiate the transfer from your other […]
What if I want to transfer more than Quontic’s limits allows?
These transfer limits only apply if the transfer is initiated through Quontic’s online banking. Our external transfer limits do not apply if the transfer is initiated through your other banking institution.
What are my daily and monthly external transfer limits at Quontic?
Limits range from $2,000 to $20,000 depending on user levels and cadence. You can see more specific information about your limits in online and mobile banking under Transfer and Pay > Transfers and click the limits hyperlink towards the bottom of the page.
Want to make an external transfer through Online Banking?
New customers will receive access to the external transfer feature in online banking when their account has been open for 30 days. If you are still unable to set up external transfers after 31 days, please call 800-908-6600, or email us at [email protected] to request access.
