What happens if I don’t allow my device to “Remember Me?”
The “Remember Me” prompt enables your device to recall your Mobile Banking registration so that you are not presented with challenge questions every time you log in. If you select “Off” once prompted, you will be receive a one time passcode each time you log in to Online Banking.
Want to make an external transfer through Online Banking?
New customers will not have access to the external transfer feature in online banking for the first 30 days. Once you have been a Quontic customer for 30 days, you will have access to the external transfer feature.
When will my deposit post to my account?
Deposits may be made with Mobile RDC at any time. If your deposit is approved before our daily cutoff time, your deposit will post to your account on the next business day. The daily cutoff time is 4:30 PM EST. Funds availability may be limited under certain conditions. Please refer to the Terms and Conditions […]
Who is eligible for Mobile Remote Deposit Capture (RDC)?
Customers who have a High Interest Checking account, Cash Rewards Checking account, High Yield Savings account, or Quontic Money Market account are eligible for Mobile RDC service.
How do I add an external account?
To add an external account, please follow the steps below. After the above steps are completed, Quontic Bank will deposit two test transactions into your external account. You should receive them in your external account within 1-2 business days. Once you do, please go back to quontic.com, log into your online banking profile and follow […]
What are my daily and monthly external transfer limits at Quontic?
Limits range from $2,000 daily to $10,000 monthly, depending on user levels and cadence. You can see more specific information about your limits in online and mobile banking under Transfer and Pay > Transfers and click the limits hyperlink towards the bottom of the page.