I get asked often, “What can my bank do to be more innovative? I suppose that’s a fair question for someone who has a title of Chief Innovation Officer. 🙂 To me, innovation is not about technology; it often involves technology but it’s more like a state of being that any of us can inhabit, including companies. To do this though, we must shed the concept of innovation as a destination or an activity. I would propose to you that innovation is more about a set of mental muscles that lead to change in cultures, products, and processes.
In an attempt to exercise these very muscles for myself, I wanted to share a few tips that we’ve taken to heart at our bank, Quontic. And, remember, none of these tips are about the tips themselves (that’s a destination, if you will.) It’s about a state of being.