What should I do if my card won’t add to my digital wallet?
If you’re having trouble adding your card:
Can I use my digital wallet for ATM withdrawals?
No. Digital wallets are not supported for ATM withdrawals. To access cash, please use your physical Debit or ATM card at any ATM that accepts your card network.
Can I use Apple Pay, Google Pay, or Samsung Pay with my Debit Card?
Yes. Your Quontic Debit Mastercard is compatible with Apple Pay, Google Pay, and Samsung Pay. To add your card:
What is a digital wallet?
A digital wallet is a secure app or feature on your smartphone, smartwatch, or other device that stores your Quontic Debit Mastercard electronically. It allows you to make purchases without using your physical card—just tap your device at a compatible terminal. Popular digital wallets include: Digital wallets use advanced security features like tokenization, encryption, and […]
What should I do if I forget my PIN?
If you forget your PIN, please call our Card Services automated support line at 855-485-7039. Make sure to call from the phone number linked to your account. Follow the voice prompts to complete your PIN change.
What should I do if I enter the wrong PIN too many times?
If your card is temporarily blocked due to multiple incorrect PIN attempts, please contact Customer Care for assistance.