How can I set or change the PIN for my Debit or ATM Card?
To set or change your PIN:
What is a PIN and why is it important?
Your Personal Identification Number (PIN) is a security code used to verify your identity when making ATM withdrawals or certain purchases. It helps protect your account from unauthorized access.
Do Pay Ring transactions count towards my interest or rewards earned?
Yes, transactions using the Pay Ring do count towards the interest or rewards you earn just like debit card transactions.
I tried to use my ring at a terminal and received, “card reader error,” what should I do?
Be sure that the terminal accepts contactless payments. Sometimes, you may need to try to tap the ring a few times before the terminal gets a good read. There may be instances where a terminal is unable to accept the Ring as a payment device – just like some contactless terminals can’t read a debit […]
I received a ‘Session Error’ message when ordering my ring?
Please refresh your ordering page and re-enter your information. Make sure that all details you provide match those associated with your account, including your Social Security Number, first name, last name, date of birth, phone number, and email address. If you still experience issues, please do not hesitate to contact us.
I cannot find my Activation Code?
Your activation code is located on a sticker attached to the wrapper of the plastic ring box. If you’re unable to find it, please reach out to us through a secure message in your online banking or mobile app’s Message Center, found under the Tools section, to request your activation code.