How can I protect my account while traveling?
Here are a few tips:
Am I required to notify Quontic before traveling?
No, you do not need to notify Quontic before traveling. Your Debit and ATM Card will continue to work as expected, and our fraud monitoring systems are designed to recognize travel-related activity.
Can I set spending limits or restrict certain types of transactions on my card?
At this time, Quontic does not offer customizable card controls such as spending limits or merchant restrictions. We recommend monitoring your account regularly and contacting us if you notice any unauthorized activity.
How does Quontic protect the account associated with my card?
Your security is our top priority. Here’s how we help keep your card and account safe: You don’t need to sign up—just review the alert and let us know if the transaction was yours.
How can I lock my Debit/ATM card if it’s lost or misplaced?
If your card is lost or stolen, please call 1-800-500-1044 immediately. This line is available 24/7 to help secure your account and prevent unauthorized transactions. Alternatively, you can contact our Customer Care team at 1-800-908-6600 during business hours to request a card lock. Please note: Card controls are not currently available through our online banking […]
Can I remove my card from a digital wallet?
Yes. Open your wallet app (Apple Wallet, Google Pay, or Samsung Pay), select your card, and follow the instructions to remove it.