What do you need to do?
Reach out to our customer support team for assistance.
Frequently Asked Questions
- Tap the App Store app to open it.
- Next, tap on your profile icon at the top.
- Scroll down to the Available Updates section.
- Locate the Quontic app and tap Update.
You will use your current username and password and follow the prompts to finalize enrollment. Please note, you have three attempts to complete enrollment. Ensure that the zip code you enter matches what we have on file for you. If you have changed your address since your enrollment in the original system and have not notified us, you will need to use your previous zip code that we have on file and then let us know of an address change upon login.
We have implemented a new and improved Bill Pay system. Unfortunately, that means that any previous payments or payees will not carry over and you must re-establish them in the new platform. We apologize for any inconvenience this may cause. To set up Bill Pay- check out our informational slideshow.