How do I track the status of a wire transfer?
You can track the status of your wire transfer through your Online Banking account or Mobile App. Navigate to the Transfers section and select Wire Transfer to view the status.
Are there any restrictions on the types of accounts I can transfer to or from?
Wire transfers can be made to and from checking, savings, and money market accounts. Ensure the recipient’s account is eligible to receive wire transfers.
Can I cancel a wire transfer?
Once a wire transfer has been initiated, it cannot be canceled. Ensure all information is correct before submitting the transfer.
How long does it take for a wire transfer to be processed?
Domestic wire transfers are typically processed within the same business day. International wire transfers may take 3-5 business days, depending on the recipient’s bank and country.
What information do I need to provide for a wire transfer?
You will need to provide the recipient’s name, bank name, account number, and routing number (for domestic transfers) or SWIFT/BIC code (for international transfers).
Can I initiate a wire transfer in the Mobile App if my account is less than 30 days old?
No, accounts that have been open for less than 30 days do not have access to the wire transfer feature. Once your account has been open for more than 30 days, this feature will be enabled. Please reach out to Customer Care to complete a manual wire.