Can I schedule a wire transfer for a future date?
Currently, wire transfers cannot be scheduled for future dates. They must be initiated on the day you want the transfer to be processed.
Are there any restrictions on the types of accounts I can transfer to or from?
Wire transfers can be made to and from checking, savings, and money market accounts. Ensure the recipient’s account is eligible to receive wire transfers.
Can I cancel a wire transfer?
Once a wire transfer has been initiated, it cannot be canceled. Ensure all information is correct before submitting the transfer.
How long does it take for a wire transfer to be processed?
Domestic and international wire transfers are typically processed within the same business day once the request has been fully verified and approved by both the customer and our Wire Specialist team. Note: That delays or cancellation may occur if the verification process is not completed promptly with our team.
What information do I need to provide for a wire transfer?
You will need to provide the recipient’s name, bank name, account number, and routing number (for domestic transfers) or SWIFT/BIC code (for international transfers).
Can I initiate a wire transfer in the Mobile App if my account is less than 30 days old?
No, accounts that have been open for less than 30 days do not have access to the wire transfer feature. Once your account has been open for more than 30 days, this feature will be enabled. Please reach out to Customer Care to complete a manual wire.