Can I receive paper statements?
Quontic is a digital bank and provides electronic statements only. Your statements are securely available through Online Banking, where you can view, download, or print them at any time for your records. This gives you convenient access to your statements whenever you need them.
I need a statement older than what is available online. What should I do?
If you need a statement that is no longer available online, please send a secure message through your Online BIf you need a statement that is no longer available through Online Banking, please send us a secure message through the Online Banking Message Center. Be sure to include: Note requests for older statements or larger […]
How far back can I view statements online?
You can access up to 2 years of statements online. For older statements, please contact us through the Message Center for assistance.
Can I access statements for closed accounts?
Statements for closed accounts are not available online. If you need copies of statements for a closed account, contact our Customer Care team for assistance.
When is my statement available?
For checking, savings, and money market accounts, statements are generated on the 10th of each month. If the 10th falls on a weekend or federal holiday, the statement will be generated on the preceding business day. Statements are typically available for viewing and printing the same day; however, there may be a slight delay before […]
Where can I view my statement?
Yes, you can view your statements via Online Banking or Mobile App. To view your documents, use the steps below: Online Banking (Desktop): Mobile App: Important: Certificates of Deposit (CDs) do not generate monthly statements. Interest postings can be viewed under Account Details for each open CD account.