Can I receive paper statements?
Quontic provides electronic statements by default. If you need paper statements, please contact Customer Care. Fees may apply.
I need a statement older than what is available online. What should I do?
If you need a statement that is no longer available online, please send a secure message through your Online Banking Message Center. Be sure to include: Please note that large document requests may incur a fee. If a fee applies, we will contact you for approval before processing your request.
How far back can I view statements online?
You can access up to 2 years of statements online. For older statements, please contact us through the Message Center for assistance.
Can I access statements for closed accounts?
Statements for closed accounts are not available online. If you need copies of statements for a closed account, contact our Customer Care team for assistance.
When is my statement available?
For checking, savings, and money market accounts, statements are generated on the 10th of each month. If the 10th falls on a weekend or federal holiday, the statement will be generated on the preceding business day. Statements are typically available for viewing and printing the same day; however, there may be a slight delay before […]
Where can I view my statement?
Yes, you can view your statements via Online Banking or Mobile App. To view your documents, use the steps below: Online Banking (Desktop): Mobile App: Important: Certificates of Deposit (CDs) do not generate monthly statements. Interest postings can be viewed under Account Details for each open CD account.