How do I verify my interest earnings?
You can verify your interest earnings based on your account type:
Can non-customers access statements?
No. Statements are only available to account holders through secure online banking or the mobile app.
Are there fees for statement requests?
Online statements are always available at no cost through Online Banking. Requests for statement copies or larger document packages may be subject to a fee. Please refer to our Schedule of Fees for additional details. If a fee applies, we’ll contact you first to explain the charges and obtain your approval before processing your request.
Can both account holders access statements online?
Yes, joint account holders can access statements through their individual Online Banking or Mobile App login credentials.
Will I receive an email or alert when my statement is ready?
Yes! You’ll receive an email notification as soon as your electronic statement is ready. Just a note—while the email is sent once the statement is generated, there may be a slight delay before it’s available to view in Online Banking or the Mobile App.
How do I download or print my electronic statement?
Yes, you can download or print your electronic statements through Online Banking or the Mobile App. Follow the steps below: Online Banking (Desktop):• Accounts → Statements → Select the account• Open the statement, then select Download or Print Mobile App:• More → Accounts → Statements → Select the account• Open the statement, then select Download […]