Why was my payment returned?
Common reasons include incorrect payee details or insufficient funds. Review and reschedule if needed.
What should I do if a scheduled payment did not go through?
Check your account balance. If funds were sufficient and the payment failed, contact Customer Care.
What should I do if I encounter an error?
Verify your information and try again. If the issue persists, contact Customer Care.
Can I reuse an OTP?
No. Each OTP is valid for one transaction only.
Is an OTP secure?
Yes. OTPs add an extra layer of security to protect your account.
What if I do not receive an OTP?
Confirm your contact details and internet connection. If still not received, request a new code or contact Customer Care.