Where can I use my Ring?
Rings can be used at any payment terminal that accepts contactless payments. Look for the contactless symbol. Please note that there may be instances where a terminal is unable to accept the Ring as a payment device – just like some contactless terminals can’t read a debit card and ask that you use chip instead.
Does my Ring have a card number associated with it?
The ring has a card number in the system but is not shared with the customer. If you need to make an online purchase that requires a full card number, we suggest you use your Quontic Bank debit card.
What if my Ring is lost or stolen?
To address a lost or stolen ring, please promptly review your recent transactions using the Online Banking platform or Mobile App to verify that there are no unauthorized transactions. For further assistance, kindly contact our Customer Service team via the Message Center accessible through your Online Banking platform (Settings -> Message Center) or by phone […]
Do Pay Ring transactions count towards my interest or rewards earned?
Yes, transactions using the Pay Ring do count towards the interest or rewards you earn just like debit card transactions.
How much can I spend using the Ring at a contactless retailer?
The same daily limits for your debit card apply to the Ring.
I tried to use my ring at a terminal and received, “card reader error,” what should I do?
Be sure that the terminal accepts contactless payments. Sometimes, you may need to try to tap the ring a few times before the terminal gets a good read. There may be instances where a terminal is unable to accept the Ring as a payment device – just like some contactless terminals can’t read a debit […]
