Do I have to have a Quontic Bank account to get a Ring?
Yes- you must have a Quontic Bank Checking account to order a ring.
Does my Ring have a card number associated with it?
The ring has a card number in the system but is not shared with the customer. If you need to make an online purchase that requires a full card number, we suggest you use your Quontic Bank debit card.
Where can I use my Ring?
Rings can be used at any payment terminal that accepts contactless payments. Look for the contactless symbol. Please note that there may be instances where a terminal is unable to accept the Ring as a payment device – just like some contactless terminals can’t read a debit card and ask that you use chip instead.
What if my Ring doesn’t fit?
If your ring does not fit, please contact customer service at 1-800-908-6600. If the ring fits on another finger than the original finger you intended, we suggest trying it out to avoid the returning process.
How to physically use your Ring
It’s important to use the correct hand gesture when using your Ring at a compatible contactless terminal. For the terminal to detect your Ring reliably, it is best to use a ‘knocking’ gesture with your hand. Simply approach the terminal as if you were going to knock on it and hold your fist in position […]
Can I use the card controls feature in the mobile app for the ring?
Yes, you will have the ability to enable/disable the Ring, set transaction limits or merchant restrictions. You will need to add your ring by going to Card Controls -> Add in your Quontic Mobile App. Please note that your ring will be listed as a Debit Card.