Can I use my Pay Ring at an ATM?

No, the Pay Ring cannot be used to make withdrawals at an ATM. To access funds from your checking account, please use your Debit Card.

How do I replace my Pay Ring if it’s damaged?

If you need to replace your Pay Ring due to it being damaged—you can easily submit a new order by following these steps: Important:To avoid delays, please send us a secure message requesting the closure of your currently active Pay Ring. Our policy allows only one active Pay Ring per account, so this step is […]

What if my Pay Ring doesn’t fit?

If your Pay Ring doesn’t fit comfortably: Try wearing it on a different finger to see if it fits better. If it still doesn’t work for you, you can request a replacement by following these steps: Important:To avoid delays, please send us a secure message requesting the closure of your currently active Pay Ring. Our […]

How do I replace my Pay Ring if it’s lost, or stolen?

If you need to replace your Pay Ring for any reason—whether lost, or stolen—you can easily submit a new order by following these steps: Important: Review Your Transactions:Please log in to Online Banking or the Mobile App to check your recent transactions and ensure there are no unauthorized charges. Secure Your Account:To help protect your […]