Do I photograph both the front and back of my check?
Yes. During the deposit process, you will be required to photograph the front and back of your check.
What if the check image I photographed is bad?
You have the option to retake photographs of the check before submitting it, or you may cancel the deposit. Also, the system will notify you if the image is unclear for processing.
Do I destroy my check after I photograph the deposit?
No, keep the check until it posts to your statement. Once it is posted, you may securely destroy the check. Do not VOID the check after submittal in the event the deposit is not approved and needs to be re-submitted.
How do I know if my financial institution received my deposit?
You will receive a notification by email when your deposit has been received.
How do I know if my financial institution processed my deposit?
When your deposit is processed, you will receive a second email notification regarding the status of your deposit. This email will indicate if the deposit was approved or declined for processing. If declined, a reason will be provided.
When will my deposit post to my account?
Deposits may be made with Mobile RDC at any time. If your deposit is approved before our daily cutoff time, your deposit will post to your account on the next business day. The daily cutoff time is 4 PM EST. Funds availability may be limited under certain conditions. Please refer to the Terms and Conditions […]