What if an account is not listed in Mobile RDC?

In most cases, eligible accounts will automatically be signed up for Mobile RDC. If you have an eligible account that has not been enabled, please call us at 800-908-6600 for assistance. Please note that accounts are pre-qualified prior to being authorized for use with the Mobile RDC service.

A check I submitted was returned. Can I re-submit it?

If a deposit is returned, please do not redeposit the check with our Mobile RDC functionality.  You will receive written communication from your financial institution through the U.S. Postal Service if a deposit is returned.