How do I endorse my check for mobile deposit?
You should sign your check with the following endorsement: For mobile deposit only at Quontic Your account number Your signature
Who is eligible for Mobile Remote Deposit Capture (RDC)?
Customers who have a High Interest Checking account, Cash Rewards Checking account, Bitcoin Rewards Checking Account, High Yield Savings account, or Quontic Money Market account are eligible for Mobile RDC service.
Do I photograph both the front and back of my check?
Yes. During the deposit process, you will be required to photograph the front and back of your check.
Are there any limits on the dollar amount of deposits I can submit?
Yes. You may use the service to deposit items according to the limits specified in the Terms and Conditions section. Any items presented in excess of the limits will be returned at our discretion.
What if an account is not listed in Mobile RDC?
In most cases, eligible accounts will automatically be signed up for Mobile RDC. If you have an eligible account that has not been enabled, please call us at 800-908-6600 for assistance. Please note that accounts are pre-qualified prior to being authorized for use with the Mobile RDC service.
A check I submitted was returned. Can I re-submit it?
If a deposit is returned, please do not redeposit the check with our Mobile RDC functionality. You will receive written communication from your financial institution through the U.S. Postal Service if a deposit is returned.