How do you retrieve bills from my biller’s website?
First, you register with your biller’s website. Then, you provide us with your user ID and password, and we’ll go to your biller’s website and retrieve your bill for you each month. That way, you can come to one place and see all your bills. A bill that we scrape or retrieve directly from your […]
What are e-bills and are there different types of e-bills?
E-bills are any bill that you receive in your bill inbox, and they basically fall into two types: 1. The first type is an electronic bill that we receive from one of your billers and which we redirect to you. 2. The second type is a bill we retrieve from your biller’s website and present […]
How do I print a copy of my bill?
It’s easy to print a copy of any of your bills. While viewing your bill, just select print from your browser’s file menu.
Are bill payments to payees retrieved from the biller’s website made electronically?
The presentation of bills we retrieve from your biller’s website and EFT payment are distinctly separate technology initiatives. The fact that a payee is enabled for the presentation is not necessarily an indication that they can accept payments via electronic funds transfer (EFT). Depending on the particular payee’s capabilities, payments are issued either electronically or […]
I registered a payee to retrieve bills from the biller’s website. Why am I receiving the paper bill at home?
Some payees may continue to send a paper bill to your home even after you begin receiving the bill online. To avoid making duplicate payments, it is best to pay only those bills that arrive online.
When registering a payee for bills retrieved from the biller’s website, which user ID and password do I enter?
When adding or editing this type of payee, you will be prompted to enter your login information for that biller’s website exactly as you would if you were accessing your account at their website. If you are not yet registered for online access to your account through the biller’s website, please take a moment to […]