How Do I Get My Funds Back Once They Are Escheated?
Once an account has been escheated, you must contact your state’s unclaimed property division for instructions.
What Is Escheatment and Why Does It Happen?
Escheatment is a legal process that occurs when unclaimed property, such as dormant bank accounts, is transferred to the state of the account holder’s residence because the owner cannot be contacted after a certain period of inactivity. The state then becomes the custodian of the funds and holds them until the rightful owner claims them […]
What Happens If I Don’t Reactivate My Account?
If your account remains dormant and is not reactivated, a monthly inactive (dormant) fee will be applied.
Will I Be Charged Fees Because My Account Is Dormant?
Yes. Dormant accounts are charged a $5 monthly fee starting when the account becomes dormant.
My Account Is Dormant. Can I Close It?
If your account is currently dormant, it will need to be reactivated before it can be closed. You can reactivate your account by: Online Banking (Desktop): Mobile App: Or, you may contact our Customer Care team for assistance.
I Received a Letter Saying My Account Is Inactive. What Should I Do?
If you’ve received a notice that your account is inactive, prompt action can help restore full access and keep your account active. You can reactivate your account by: Online Banking (Desktop): Mobile App: Or, you may contact our Customer Care team.