My Account Is Dormant. Can I Close It?

If your account is currently dormant, it will need to be reactivated before it can be closed.

You can reactivate your account by:

Online Banking (Desktop):

• Navigate to Tools → Secure Forms
• Complete the Dormant Account Reactivation Form

Mobile App:

• Tap More → Tools → Secure Forms
• Complete the Dormant Account Reactivation Form

Or, you may contact our Customer Care team for assistance.