What file formats can I use to download data?
You can export any report into QIF file format (for Quicken and Microsoft Money) or the CSV file format (for Microsoft Excel).
How can I download information into my personal financial software?
The information you download is compatible with many of the leading personal finance programs, including Quicken, Microsoft Money, and Microsoft Excel. To download a report into any of these programs, select the program you want to download your information into and then click download. When downloading to QIF, a file opens in a new window. […]
Why am I unable to deselect some notifications on the “Alerts Preferences” page?
Certain notifications are meant to notify you of any activity in your bill pay account. For security purposes, you are unable to turn them off.
How do I display current notifications on the “Alert Preferences” page?
Just click the appropriate category link and a list of current notifications for that section will appear.
How does EFT work?
In general, the EFT process can take up to three business days. Listed below is an example of how an EFT payment reaches your payee. Monday: Payment is issued and the EFT process initiates. The payment leaves your pending payments and can be viewed as a report. Tuesday: Your account is debited via ACH […]
How can I view the filed bills?
You can view information on a filed bill through the payee’s bill history.