Can I be notified via text message on my mobile device?
No. Currently, all notifications are delivered to the email address you provide.
Why is my email address in lowercase?
Email addresses are stored in lowercase, even if they are entered in uppercase or mixed-case. For example, we would store [email protected] as [email protected].
Why am I unable to deselect some notifications on the “Alerts Preferences” page?
Certain notifications are meant to notify you of any activity in your bill pay account. For security purposes, you are unable to turn them off.