Can I choose a different account for my funds transfer?
Yes, you can specify a different external account during your closure request, but it must be owned by you. If you choose a different account for your closure transfer than the one used for your initial deposit, you will be required to provide additional documentation for verification.
How will I receive my remaining balance when I close my account?
Your remaining balance will be returned via an electronic transfer to the account specified in your account closure instructions.
How do I close my CD account?
To To close your CD account, follow these steps: Online Banking (Desktop): Mobile App: Tip: If you choose a different account for your closure transfer than the one used for your initial deposit, you will be required to provide additional documentation.
How do I close my savings account?
To close your savings account, follow these steps: Online Banking (Desktop): Mobile App: Tip: If you choose a different account for your closure transfer than the one used for your initial deposit, you will be required to provide additional documentation.
How do I close my checking or money market account?
To close your checking or money market account, follow these steps: Online Banking (Desktop): Mobile App: Tip: If you choose a different account for your closure transfer than the one used for your initial deposit, you will be required to provide additional documentation.
Do I receive an alert or notification when changes are made to my contact information?
Yes, you will receive a confirmation email or secure message when changes are successfully processed.