Can I close my account if it has a negative balance?
No, the balance must be brought to zero before closure.
Can I close my account if there are pending transactions?
No, all transactions must clear before the account can be closed.
How long does it take to close my account?
Closures typically process within 2–3 business days after verification and funds transfer.
What is the CD grace period for closure without penalty?
You have 10 calendar days upon the maturity date of your CD to close or renew your CD without penalty.
What is the penalty to close my CD early?
Closing a CD before maturity may reduce your interest or principal. Penalties vary based on the CD term: For complete details, please refer to the Quontic Bank Disclosure Required by Federal Law, which outlines the full penalty terms and conditions.
Are there fees to close my account?
There are no fees to close a checking, savings, or money market account. For Certificate of Deposit (CD) accounts, closures completed at maturity or during the grace period can be processed without penalty.