If you notice a transaction that looks suspicious or incorrect:
- Double-check the details:
- Zelle® transactions may display the recipient’s full name instead of a nickname.
- Confirm if the name matches someone you know or intended to pay.
- Still looks wrong? Contact us immediately
- Online: Go to Tools > Message Center and send us a secure message to begin the process.
- By phone: Call 1-800-908-6600 during our hours of operations