Your U.S. mobile phone number or email address may already be associated with a Zelle® enrollment through another financial institution or the Zelle® App.
You can update your phone number and email address by logging into your Online Banking Portal and updating this information, or you can call Quontic Online & Mobile banking support toll-free at 1-800-908-6600 or email [email protected] for further assistance.
Possible reasons Quontic Zelle® is not working:
- Reason 1: Your email address or U.S. Mobile number is already associated with a Zelle® Profile through another participating bank or credit union. Your Mobile number or email address can’t be enrolled with more than one Zelle® account.
- Reason 2: You have exceeded the transfer limit. The maximum transaction limit is $500, and the maximum allowed for total daily transactions is $1,000.