Entering incorrect account or routing numbers may cause your External Transfer to fail or be returned by the receiving institution. To help ensure successful transfers, always double-check your account details before submitting.
If incorrect information is submitted:
- As part of our security protocols, your account may be temporarily restricted from certain Online Banking features—including External Transfers—while we review the transaction.
- In some cases, we may request documentation to verify ownership of the external account or confirm the intended transfer via your Online Banking platform.
These measures are in place to protect your account and ensure the integrity of your transactions. Once the review is complete, any restrictions will be lifted and full access restored.”