Can I dispute a Zelle® transaction I authorized?
Zelle® is designed for sending money to people you know and trust. If you authorized a payment—even if you later believe it may be related to a scam—it may not be eligible for reimbursement. If you believe you were misled or targeted by fraud, please contact us as soon as possible. We’re here to help […]
How can I help prevent unauthorized Zelle® transactions?
To help protect your account and reduce the risk of unauthorized Zelle® activity, we recommend the following: Disclaimer: While these steps can help reduce the risk of unauthorized Zelle® transactions, no method is guaranteed to prevent fraud. Please remain vigilant and report any suspicious activity promptly to your bank.
What should I do if I see a charge I don’t recognize?
If you notice a transaction that appears unfamiliar or incorrect: