What should I do if I suspect fraud on my wire transfer?
If you suspect fraud, contact our Customer Care team immediately. We will investigate the issue and take necessary actions to secure your account.
What currencies are supported for international wire transfers?
International wire transfers can be made in various currencies.
What is the difference between a wire transfer and an ACH transfer?
A wire transfer is a real-time electronic transfer of funds between banks, typically processed within a few hours to a day. An ACH (Automated Clearing House) transfer is a batch-processed transfer that can take 1-3 business days to complete. (Transfer time depends on business day/weekend or holiday, and time of day submitted.)
Can I use wire transfers for business accounts?
Yes, wire transfers can be used for both personal and business accounts. Ensure you have the necessary information for the recipient’s business account.
What should I do if I need to transfer a large amount of money?
For large transfers, initiate a wire transfer and ensure the funds are available in your account. If you do not have sufficient funds, including the wire transfer fee, the wire will not go through.
Can I schedule a wire transfer for a future date?
Currently, wire transfers cannot be scheduled for future dates. They must be initiated on the day you want the transfer to be processed.