How to Request or Cancel Stop Payments via the Mobile App?
To submit or cancel a Stop Payment request in Online Banking, navigate to Tools and follow the appropriate path:
How to Request or Cancel Stop Payments via the Online Banking Platform?
To submit or cancel a Stop Payment request in Online Banking, navigate to Tools and follow the appropriate path:
How do I verify that my Stop Payment was processed?
You can confirm your Stop Payment request using one of the following methods:
If a Stop Payment expires, is there a renewal fee?
If a Stop Payment renewal is available, the standard Stop Payment fee may apply.
Will a Stop Payment prevent the transaction from going through?
A Stop Payment can significantly reduce the chance of a transaction being processed, but it cannot guarantee that the item will be stopped. A transaction may still be processed if: For the best chance of success, we recommend submitting your Stop Payment request as early as possible and providing complete, accurate information.
What types of transactions cannot be stopped?
Some transactions cannot be stopped once they have been initiated or processed, including: If you notice a transaction you don’t recognize, please contact us right away so we can review the activity and guide you through any available options.