Are there any restrictions on reapplying if my account was closed involuntarily?
If your account was closed due to specific issues, there may be restrictions. We recommend contacting Customer Care to understand your eligibility.
If Quontic closed my account, can it be reopened?
If your account was closed by Quontic, we recommend reaching out to our Customer Care team to discuss your options.
Will my online banking credentials stay the same?
It depends on how long ago your account was closed. In some cases, your credentials may still work. If not, you’ll need to register again when you open a new account.
Can I update my email or phone number before reapplying?
Yes. If you’re concerned about outdated contact info, reach out to Customer Care before starting your new application.
I’ve moved since I last had an account. How can I update my contact information?
No problem! Just give our Customer Care team a call, and we’ll help you update your details.
Will I need to verify my identity again when reapplying?
Yes. For security and compliance reasons, all applicants must verify their identity—even if you were a previous customer.