Can I initiate a wire transfer over the phone?
For security reasons, wire transfers cannot be initiated over the phone. You must use our Online Banking platform or Mobile App.
Are there any additional fees for currency conversion on international wire transfers?
Yes, there may be additional fees for currency conversion.
What should I do if I suspect fraud on my wire transfer?
If you suspect fraud, contact our Customer Care team immediately. We will investigate the issue and take necessary actions to secure your account.
What currencies are supported for international wire transfers?
International wire transfers can be made in various currencies.
What is the difference between a wire transfer and an ACH transfer?
A wire transfer is a real-time electronic transfer of funds between banks, typically processed within a few hours to a day. An ACH (Automated Clearing House) transfer is a batch-processed transfer that can take 1-3 business days to complete. (Transfer time depends on business day/weekend or holiday, and time of day submitted.)
Can I use wire transfers for business accounts?
Yes, wire transfers can be used for both personal and business accounts. Ensure you have the necessary information for the recipient’s business account.