When will a deposit made through Mobile RDC show in my balance?
If your mobile deposit is submitted and accepted prior to 4:30 pm ET, then your funds will reflect your account the following business day.
Will my deposited check be available in my transaction history?
Yes. You may view your transaction history in Mobile Banking.
Can I make my opening account deposit through Mobile RDC?
No, at this time the Mobile RDC functionality cannot be used to initially fund a new account.
How long after opening an account may I start using Mobile RDC?
Once your account has been opened and you have enrolled in Online Banking, you will have access to mobile deposits through our mobile app.
What if I submitted a deposit for the wrong amount? Do I need to re-submit the deposit?
No, you do not need to re-submit your deposit. If you entered the wrong amount for the deposit, our operations center will correct the deposit amount.
What if I submit the same deposit twice in error?
If the same deposit is submitted twice, it will be identified and stopped by our process. Should this occur, you will receive a declined deposit notification for the second deposit received through our Mobile RDC service.