Can I delete my application information?
We’re unable to delete information from denied applications. This data is retained to maintain the integrity of our application process and comply with regulatory requirements. Rest assured, we do not sell or use your information for any other purpose. For details, please refer to our Privacy Statement.
How do I cancel my incomplete application via the Mobile App?
To cancel your incomplete application: This process applies to existing Quontic customers only.
How do I cancel my incomplete application via the Online Banking Platform?
To cancel your incomplete application: This process applies to existing Quontic customers only.
How do I cancel my incomplete application via the Application Portal?
To cancel your incomplete application: This process applies whether you’re a new applicant or an existing Quontic customer.
Can I start a new application while another is incomplete?
Yes, you can start a new application even if you have an incomplete one. However, we recommend cancelling any applications you no longer wish to complete to avoid confusion.
What should I do if I’m having trouble accessing my incomplete application?
If you’re experiencing issues, try clearing your browser cache or using a different browser. You can also contact Quontic Customer Care for assistance.