I am trying to retrieve my username, but I do not know my account number.
If you don’t have your account number, you can retrieve it by accessing your account details: You will be directed to the account details screen, where your account number will be available.
What If I Don’t Know My Username and Can’t Log In?
If you’re unable to log in, you can retrieve your username directly from the login screen. Online Banking or Mobile App: Once completed, your username will be displayed on the screen.
What If I Don’t Know My Password and Can’t Log In?
If you’re unable to log in, you can quickly reset your password using the “Forgot Password” option. Online Banking or Mobile App: Once completed, you can log in immediately using your new password.
What If I’m Having Trouble Enrolling?
Ensure all information matches your original account application. If issues persist, contact us via Chat, or call our Customer Care team.
How long does enrollment take?
Enrollment usually takes just a few minutes if you have all required information.
Do I need to download an app for Mobile Banking?
Yes, download our official Quontic Mobile app from the App Store or Google Play.