What Are Biometrics?
Biometrics refers to the use of a person’s unique physical characteristics for identity verification. In banking, the most common forms of biometrics are: These methods allow you to securely sign in to the Quontic Mobile App without entering your password.
What Are the Best Practices for Using Multi-Factor Authentication (MFA)?
To keep your account secure when using MFA, follow these guidelines: Disclaimer: These are recommended best practices for your security. If you notice any suspicious activity on your account, contact Quontic Customer Care immediately.
What Happens If I Lose Access to My MFA Device?
If you lose access to your phone or email, contact Quontic Customer Care immediately to verify your identity and restore access.
Will MFA Be Required for Every Login?
If you enable the setting Require Two-Factor Authentication for Each Login, you’ll need to verify every time you log in. If not enabled, MFA may only be required for certain high-risk actions.
Can I Disable MFA Later?
Yes, you can turn off MFA at any time by following the same steps and toggling the setting to OFF. However, we strongly recommend keeping MFA enabled for your security.
What Code Delivery Methods Are Supported for MFA?
You can receive your verification code via: