What If I Don’t Know My Password and Can’t Log In?
If you’ve forgotten your password, you can easily reset it: Once completed, you can log in immediately with your new password.
What If I’m Having Trouble Enrolling?
Ensure all information matches your original account application. If issues persist, contact us via Chat, or call our Customer Care team.
How long does enrollment take?
Enrollment usually takes just a few minutes if you have all required information.
Do I need to download an app for Mobile Banking?
Yes, download our official Quontic Mobile app from the App Store or Google Play.
Can I change my username or password later?
Yes, you can update them anytime in your profile settings.
Is Online Banking secure?
Yes, we use encryption, multi-factor authentication, and other security measures to protect your information.