How do I replace my Debit Card via the Online Banking Platform?
To submit a new order for a Debit Card: This process applies to existing Quontic customers only.
Will my Debit Card have a Personal Identification Number (PIN)?
Yes. As part of the activation process, you’ll be prompted to create a 4-digit PIN for added security.
How do I activate my Debit Card?
To activate your card, simply call our Card Services automated support line at 855-485-7039. Please call from the phone number linked to your account and have your card on hand. Follow the voice prompts to complete the activation process.
When will my Debit Card arrive?
Your card will arrive within 10–14 business days after you submit your request.
How do I order my first Debit Card?
Debit Cards are not automatically issued when an eligible account is opened. To request your card: Once requested, your card will be shipped the next business day.
Do I need a Quontic Bank account to get a Debit Card?
Yes. To order a Debit Card, you must have a Quontic Bank Checking account.