How can I help prevent unauthorized check payments?
To reduce the risk of unauthorized check activity, follow these best practices: Disclaimer: While these steps can help reduce the risk of unauthorized check payments, no method is foolproof. Stay vigilant and report any suspicious activity immediately.
Can I cancel a Check Payment dispute after filing?
In some cases, yes. To request a cancellation:
Will I get my money back right away?
We’ll review your dispute and keep you informed every step of the way through the Message Center. Tip: Check your Message Center regularly and respond promptly to any requests for information—this helps us continue working on your dispute without interruption.
What happens after I file a Wire Transfer dispute?
Once you submit a dispute, here’s what to expect: Tip: Keep an eye on your Message Center for updates and respond promptly to any requests—this helps us continue working on your dispute without interruption.
When will my Check Payment dispute investigation begin?
The investigation will begin the day you notify us of the issue. If you report the dispute after business hours, on weekends, or on holidays, the investigation will start on the next business day. We’ll keep you informed through the Message Center as the process moves forward.
How long will it take to resolve a Check Payment dispute?
The timeframe depends on the nature of the transaction and the parties involved. Tip: Check your Message Center regularly and respond promptly to any requests for information to avoid delays.