Why does the “Action Needed” link appear on the “Make Payments” page beneath the name of a person or business I pay?
This link appears when we need additional information from you regarding your bill.
I’m receiving a bill at home. How do I begin receiving it online?
If you have already set up the payee, begin online delivery of a bill from your navigation links by clicking “My Payees.” From your list of payees, within the “e-Bill Status” column, click the “Set Up e-Bill” link. You should begin receiving your bill online within one to two billing cycles. If you have not […]
How do you get my billing information?
When you register a payee, you provide their name, billing address, account number (if applicable), and other pertinent information. This is the only information we need to accurately issue payments. Electronic bills are posted immediately to your account. A bill we retrieve from your biller’s website will appear within 24 hours, and your payee’s billing […]