How do I set up Bill Pay alerts?
Go to Settings in Online Banking or Mobile App and choose alert preferences (e.g., confirmations, reminders).
Can I download or print my Bill Pay history?
Yes. You can download or print your payment history from Online Banking.
How do I report unauthorized Bill Pay transactions?
Contact Customer Care immediately. We will assist with investigating and resolving the issue.
Why was my payment returned?
Common reasons include incorrect payee details or insufficient funds. Review and reschedule if needed.
What should I do if a scheduled payment did not go through?
Check your account balance. If funds were sufficient and the payment failed, contact Customer Care.
What should I do if I encounter an error?
Verify your information and try again. If the issue persists, contact Customer Care.