Can I transfer funds between my existing and new accounts?
Yes, once your new account is active, you can transfer funds between accounts using Online Banking or the Mobile App.
When I open a new account, is my joint owner added automatically?
No, you must send a new joint owner invite if you wish to have a joint account.
Do I need to use the email on file for the application?
Yes, please use the email address on file.
I need to update my contact information, how can I update before submitting in a new application?
You can log into your online banking by selecting Settings> Account Preferences > Contact Once it has been updated, you can refresh your application and the information should be updated.
Can I use the same funding method I used previously?
Yes! During your new application, you can select any valid funding method that was previously saved to your application portal. If you prefer, you can also add a new funding method at that time.
Can I use the same email address from my prior account for my new account?
Yes! We recommend using the same email address when applying for a new account. If you run into any issues, our Customer Care team is happy to assist.