Can I Schedule Quiet Hours for Alerts?
Alerts are sent in real time as events occur and cannot be scheduled for specific delivery times. If you prefer not to receive alerts during certain hours, you can manage this by adjusting your device notification settings.
Do Alerts Work Internationally?
Email alerts work anywhere. SMS alerts may depend on your mobile carrier and international roaming settings. Push notifications through the app work globally as long as you have internet access.
Can I Set Alerts for Joint Accounts?
Yes, alerts can be set up for joint accounts. Each account owner must configure their own alert preferences through their individual Online Banking profile.
What Should I Do If I’m Not Receiving Alerts?
IIf you are not receiving alerts, here are a few steps you can take to resolve the issue: If the issue continues, you can our Customer Care team.
Is There a Cost for Alerts?
No. Alerts are a free service provided by Quontic.
How Do I Edit My Alert Settings?
You can easily update your alert preferences at any time to better suit your needs. Online Banking (Desktop): Mobile App: