Can I Schedule Quiet Hours for Alerts?
Currently, alerts are sent as events occur. If you prefer not to receive notifications during certain hours, you can manage this through your device’s notification settings.
Do Alerts Work Internationally?
Email alerts work anywhere. SMS alerts may depend on your mobile carrier and international roaming settings. Push notifications through the app work globally as long as you have internet access.
Can I Set Alerts for Joint Accounts?
Yes! Alerts can be set up for joint accounts, but each account holder must configure their own alert preferences.
What Should I Do If I’m Not Receiving Alerts?
If you’re not receiving alerts: If you still have issues, contact us through the Message Center or Chat feature in your online banking portal.
Is There a Cost for Alerts?
No. Alerts are a free service provided by Quontic.
How Do I Edit My Alert Settings?
You can update your alert preferences anytime: