Can I close my account if there are pending transactions?
No, all transactions must clear before the account can be closed.
How long does it take to close my account?
Closures typically process within 2–3 business days after verification and funds transfer.
What is the CD grace period for closure without penalty?
You have 10 calendar days upon the maturity date of your CD to close or renew your CD without penalty.
What is the penalty to close my CD early?
Closing a CD before maturity may reduce your interest or principal. Penalties vary by term: If accrued interest exceeds the penalty, the excess will be paid to you. If accrued interest is less than the penalty, your principal may be reduced.
Are there fees to close my account?
There are no fees to close a checking, savings, or money market account. CDs that have matured and are within the grace period can be closed without penalty.
Can I choose a different account for my funds transfer?
Yes, you can specify an external account during the closure request. If this account differs from your original funding account, you’ll need to provide a color photo of your valid government-issued ID