If you need assistance with an unauthorized ACH transaction, please contact our Customer Care team through one of the following channels:
Phone: 800-908-6600, during business hours
(9:00 AM to 6:00 PM ET, Monday through Friday, excluding holidays)
Secure Message: Send a secure message through Online Banking or the Mobile App
Email: [email protected]
Mail:
Quontic Bank Deposit Operations Team
3105 Broadway
Astoria, NY 11106