Once you submit a dispute, here’s what to expect:
- Confirmation: We’ll notify you once your dispute has been received
- Investigation Begins: We will review the transaction details and begin the investigation
- Communication: We’ll provide updates through the Message Center and may request additional information if needed
- Resolution: Once the investigation is complete, we’ll notify you of the outcome through the Message Center
Tip: Please check your Message Center regularly and respond promptly to any requests. This helps us continue working on your dispute without interruption.